GENERAL FAQ


WHAT HAPPENS AT THE PRE-SESSION CONSULTATION?

The in-person consultation is where we can sit down and really get to know you! We will look through products and get an idea of how you would like to display your images. We will go over clothing options and you can let us know what about our style drew you to us so that we can create timeless portraits that you will love. When your session day arrives, we’ll have a plan so everything goes smoothly–which means LESS stress for you.

WHAT SHOULD WE WEAR?

Ahh…this is definitely our most frequently asked question! We will go over wardrobe ideas during your pre-session consultation when you will plan out the perfect session for your needs.

WHEN DO I GET TO SEE THE IMAGES?

You will get to see your images in a slideshow set to music during your Ordering Appointment 1-2 weeks after your session. We will help you with all of your final decisions on images and products that we have custom designed just for you. We can even show you what your images will look like right on your wall!

CAN I BRING MY KIDS TO THE ORDERING APPOINTMENT?

We prefer for just the adults to attend the ordering appointment because it is the time for us to review your portraits and choose and design all of your products and wall art. We suggest to arrange for childcare or we can schedule your ordering appointment while your kids are in school.

WHEN DO I GET TO BRING EVERYTHING HOME?

We carefully create and order your heirloom quality products, so please allow 4 weeks from your order date for completion of your order. Custom designed albums and orders with framing may take longer. But we promise it will be worth it!

WHAT KIND OF INVESTMENT DO MOST FAMILIES MAKE?

Most of our clients invest anywhere from $1500 to $3000 on their custom portraiture. However, everyone’s needs are different – some spend a little more and some spend a little less.

WHAT IF I ONLY WANT A FEW DIGITAL IMAGES?

We are a full service, high quality portrait studio. We spend a significant amount of time on your session from planning to photography to post processing, and then provide you with the highest quality images to choose from. If you want a few images only, we recommend that you book one of our Mini Sessions offered in the fall.

DO YOU HAVE A REFERRAL PROGRAM?

Of course. Our favorite source of referrals are our clients, they are the greatest compliment you could give us. If you loved the services we provide, please share the love with your friends. By doing so you will be rewarded with print credit each time your friends book and pay for a session.

HOW CAN I FIND OUT ABOUT SPECIAL OFFERS AND EVENTS?

The best way is to subscribe to our newsletter here. Newsletter subscribers are often the first to hear about special sessions and offers.
You can also like our Facebook page here. We announce all of our upcoming special offers, events and sneak peeks on Facebook next after our blog and newsletter.